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Mission

We exist to provide innovative insurance solutions to businesses and families. This is accomplished with a creative, professional staff committed to world-class service. Success is measured by client satisfaction, a quality work environment and profitable growth.


Vision Statement

  1. We will operate in accordance with our Principles and recognize that we exist to serve our customers.
  2. We will be the dominant insurance agency in Central and West Florida.
  3. Our clients will be fiercely loyal, as measured by commercial lines retention of 95% and personal lines retention of 92%.
  4. Our employees will be fiercely loyal as measured by continuous improvement in our corporate culture survey and average tenure.
  5. We will continue to invest in professional development so that we may be viewed by our clients as Trusted Advisors.
  6. It is our desire to internally perpetuate the ownership and develop the leaders necessary to do so.

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2009 Bouchard Insurance